Professor Chen has two main areas of research interest: medication management and safety; and the quality use of psychotropic medicines.
His research in medication management and safety includes: systems for the identification of inappropriate prescribing; analysis of medication related problems; medication reconciliation; safety and organizational culture; essential medicines lists; evaluation of Residential Medication Management Review and Home Medicines Review; consumer preferences; interprofessional collaboration and communication; and professional roles for pharmacists.
His research in the quality use of psychotropic medicines includes: adherence to psychotropic medicines; patterns of use of psychotropic medicines; professionals roles for pharmacists in mental health care delivery; strategies for reducing mental health stigma; and mental health educational interventions for students and practitioners.
As a health services researcher, Professor Chen uses a mixture of qualitative and quantitative methods.